Find us at 191 West Burleigh Road, Burleigh Heads, QLD 4220

Find us at 191 West Burleigh Road, Burleigh Heads | Ph: (07) 5508 0950 | Mon - Fri, 8am - 5pm.

Understanding, respect and discretion

Our private setting, personal care and specialised knowledge means your total healthcare needs can be met under one roof. Whatever support you require over the course of your life, be assured that our centre has a team of genuine and qualified people who can help.

We offer patients complete care


Lives Lived Well Health Centre offers medical consultations, assessment and treatment to help you improve your physical and mental health, relationships and family life.

Depending on your individual needs, you can access:

  • Qualified medical advice and support to develop a Mental Health Care Plan
  • Best practice treatment and counselling for mental health conditions
  • Specialist knowledge of dual diagnosis, addiction, trauma and family conflict.

It is comforting to know you can be supported to manage all of your health needs in one place.

You don’t need a referral

You can make an appointment with our centre directly at any time. However, we also accept referrals

Access government-supported mental health initiatives

For example, you may want to access rebate-able mental health services under the government’s Better Access initiative, which requires the development of a plan by a GP in order to access sessions with a psychologist/psychiatrist—you can seamlessly move between both kinds of practitioners within our centre.

We help children, adults and families


We can provide medical and mental health treatment for adults, teenagers, children and families. Our team includes experienced child psychologists, and practitioners with expertise in relationships, family conflict, and problematic or self-harming adolescent behaviour.

What to expect when you make an appointment


We require that first-time patients make an appointment over the phone.

Our friendly reception team will ask a few questions to help determine:

  • The reason for your visit and how we can assist
  • Any special needs you may have
  • The most appropriate, available health care professional on our team to help you.

During a phone conversation, it is easier to ask important follow-up questions that help us understand your needs and match you with the right practitioner. It also means you can ask us any questions you may have.

It is helpful (but not mandatory) to complete and return the New Patient Information Form before you attend our centre: it’s available to download on the top-right of this page. By completing the form beforehand, it allows our team to be prepared and make the most of your appointment time.

Contact us to make an appointment.

Standard appointment duration


GP: A standard appointment length is 15 minutes. Longer appointments of up to 45 minutes may be required, dependent on your needs. If you’re not sure just ask us when you call.

Psychologist: A standard session is 50 minutes.

Psychiatrist: A standard session is 50 minutes. There is currently a wait time for appointments with our psychiatrist, consideration will be given to urgent patients.

How to make and manage an online booking


We offer online booking for returning patients to easily select from available appointment times with their preferred practitioner. 

It’s easy to register, but you will need a valid email address and a phone number, used to confirm your booking and provide reminders.

If you need to cancel an appointment please phone our practice directly.  

Book online

How to get to our centre


Learn more about our location and parking availability on our Contact page

Your payment options


Payment is required at the time of your appointment. You can pay using credit/debit, and electronic transfer (via EFTPOS).

We are a mixed payment practice: practitioners charge for their services. Some of our practitioners also offer bulk-billed services for concession card holders only.

If you require bulk-billing:

  • Ask for a practitioner that offers bulk-billing when you make an appointment
  • Remember to bring your concession card with you to your appointment.

Medicare rebates

If you have connected your Medicare account to your bank account and pay by EFTPOS, our practice is set-up to enable you to claim your Medicare benefit at the time of payment, so that it will be paid into your bank account almost immediately.

Private health cover rebates

If you have private health cover for psychology, psychiatry and allied health, we can provide you with a receipt so that you may claim with your private health fund.

Please note: you cannot claim the cost of psychology sessions from your private health fund if you are also accessing the Medicare rebate via a Mental Health Care Plan.

Your rights, obligations and privacy


Frequently asked questionsSWIPE / CLICK LEFT OR RIGHT FOR MORE

  • Can I claim Medicare rebates for counselling?

    We can help to determine your eligibility for government programs such as the Better Access initiative, or Psychological Services Program (formerly known as ATAPs), which enables people to receive medicare rebates for a certain number of sessions with a mental health professional. Click below to learn more about claiming Medicare rebates.

    READ MORE
  • Do you offer bulk-billing?

    Some of our practitioners offer bulk-billing for concession card holders only. 

    If you require bulk-billing:

    • Ask for a practitioner that offers bulk-billing when you make an appointment
    • Remember to bring your concession card with you to your appointment.
    READ MORE
  • What evidence-based approaches do you use?

    The evidence-based therapeutic approaches used by our practitioners vary. Each practitioner has preferred methods and theories they apply to help you get the most out of your therapy, achieve your goals, and find greater wellness. Click the button below to learn more about of evidence-based approach to treatment.

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  • What kind of services do you provide?

    We can help you with general health check-ups, treatment for mental health conditions and therapy that helps individuals, couples and families improve relationships, confidence and live life well. Click below to learn more about the services we offer.

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  • What are my payment options?

    Payment is required at the time of your appointment. You can pay using credit/debit, and electronic transfer (via EFTPOS). We are a mixed payment practice: practitioners charge for their services, however some also offer bulk-billed services for concession card holders. You may be eligible for Medicare and Private Health Insurance rebates, click below to learn more.

    READ MORE